Multi-Language Support for Helpdesk

Agents, clients, and knowledge base can each run in their preferred language while sharing the same ticket database.

Key Highlights

Enable users everywhere to work in their native tongue, driving faster onboarding and higher platform engagement globally.

Standardize dashboards and reports in all languages to ensure unified performance metrics no matter where your teams are located.

Host one core platform with dynamic language packs—no separate deployments needed for each locale.

French interface, same SLAs & workflows.

Agents switch between Spanish and English queues.

Add Japanese pack, launch in a week.