AI-Enhanced Workflows

Add Intelligence to Your Automation—Classify, Predict & Optimize

Static rules only go so far. Origami’s AI-Enhanced Workflows incorporate machine learning to classify text, predict outcomes, and recommend next steps—making your automations truly adaptive.

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Key Highlights

Embedded ML Models

Use pre-built or custom AI models to classify or score data (e.g., sentiment analysis, lead scoring, churn prediction).

Smart Decision Nodes

Workflows can branch based on AI confidence levels (e.g., if sentiment is “negative,” escalate to manager).

Adaptive Learning

As your data grows, AI models refine their accuracy—ensuring workflows evolve with real-world patterns.

Real-Time Scoring

Immediately classify incoming records (like a new lead form or a service ticket) so urgent matters jump to the front.

Explainability & Logs

Keep an audit of AI decisions, making it easier to trust machine-driven steps and comply with any AI transparency regulations.

Why It Matters

Smarter Routing

High-risk or high-value items pop up instantly.

Continuous Improvement

Models get more accurate with every interaction

Personalized Actions

AI-driven recommendations boost conversion and compliance

Real-World Use Cases

Ticket Triage

Auto-classify support requests by urgency or topic.

Deal Prediction

Forecast win probability and trigger alerts on top opportunities.

Churn Detection

Identify accounts at risk and auto-assign retention tasks.

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