Origami Ver. 6.2.1

Conversations Reimagined — Origami 6.2.1 Is Here Smarter Forms. Seamless Messaging. Unified Support & Channels.

We’re excited to introduce Origami version 6.2.1 — a powerful new release that brings together enhanced form-building, next-generation messaging, and true omnichannel clarity. From smarter workflows to a more connected user experience, this version is built to help you move faster, communicate better, and work smarter across your entire organization.

Web Forms: Built Around Your Logic

Design forms that adapt to your way of thinking. With our expanded form-building capabilities, you can now:

  • Drag and drop sections within pages
  • Move sections across pages
  • Drag and drop fields between sections

The result? Total freedom to shape your forms exactly how you need them — with dynamic, drag-and-drop control over sections, pages, and fields. Build complex forms with ease, and adapt them on the fly as your workflows evolve.

Official WhatsApp Integration: Templates + Multi-Account Management

Streamline your communication with Origami’s official Meta integration:

  • Support for multiple WhatsApp numbers, each with its own dedicated templates and settings
  • Create and manage pre-approved WhatsApp templates for consistent, branded outreach
  • It’s structured, scalable communication — tailored to your customer journeys.

 

Workflow Automation: Send Templates Instantly

A new workflow action lets you send WhatsApp templates directly from within automated processes.
Perfect for confirmation messages, follow-ups, and timely alerts — all with a personal touch, powered by automation.

OMNI Widget (Beta): Unified Conversations in One Timeline

  • Messages from different numbers
  • Manual and automated replies
  • Interactions from different team members

You can even send templates and upload files directly from the widget.
Coming soon: full integration with email, SMS, and social media platforms — all in the same thread.

Built-In Support Portal

Support, reimagined.
Open tickets directly from within Origami, assign them to relevant departments, and receive real-time updates via email — all from a centralized, user-friendly interface.

System Preferences-> Support

Dark Mode: Thoughtfully Designed for Focus

Enjoy a refined interface made for modern work. Whether you’re working late or just prefer a clean, low-light environment — Dark Mode brings both comfort and clarity.

See What’s Possible in Origami 6.2.1

We invite you to explore the latest features and discover how they can elevate your everyday operations — from form-building to messaging to multi-channel support.

As always, we welcome your feedback and are here to support your journey.

Warm regards,
The Origami Team